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About

WE ARE

ITSUPPORT GEORGIA


Our Virtual IT Director service is designed to help customers prepare an IT strategy that is aligned to actual business objectives. We can help with tactical projects, wider strategic planning or on-going IT director support on a retained basis (e.g. one day per month).

OUR SERVICES


We assign you a Virtual Chief Information Officer (vCIO) who will continually review your service quality and provide proactive recommendations on how technology can further enhance your business. These recommendations, along with our Customer Service Dashboard reports, provide you the information you need to make sound business decisions.
Protecting and securing your data is always our top priority. Our comprehensive service provides 12 layers of protection: We monitor and manage firewall updates, continually update anti-virus and malware protection, harden your network with a cloud-delivered, network security service and much, much more.
We eliminate the stress and strain of desktop, laptop and mobile device management by proactively managing, controlling and securing your devices, thereby increasing uptime and staff productivity. How much simpler can it be?
We manage your data backups and monitor them continually to protect your data and applications 100% of the time. We provide reporting to give you peace of mind, but our round-the-clock protection means you never have to worry.
IT support MUST be there when you need it. Running three shifts a day, our 24×7 Help Desk and onsite support team are ready to take your call at any time. Our certified, knowledgeable engineers can even resolve server and other issues in the middle of the night ― while you are sleeping peacefully.
We proactively monitor and manage your core IT infrastructure 24×7, 365 days a year. Our staff works around the clock to ensure every aspect of your network and server hardware and components are fully up to date, secure and optimized.